Here at eShores we understand the importance of having a holiday. After working hard, everybody needs that time to rest, rejuvenate and reset. Especially with all the extra stresses that the current pandemic is adding to everybody’s lives.
We know people want to book a holiday, to have something to look forward to. However, we also understand that booking a holiday during these uncertain times is unsettling. That is why we have worked closely with our partners to create a Flexible Guarantee, to ensure that you can book with confidence.
This is something that we want to offer our clients moving forward, a promise to you that should you want to make changes to your booking, that we will be as flexible as possible.
Some of the things you can expect:
Your personal consultant will also be there to support you, through any decisions and changes you need to make. On hand to answer your questions and provide advice.
Please Note: Whilst the above will account for most of our bookings, there may be circumstances where certain parts of your package are not 100% flexible. Any restrictions will be made clear to you before you book.
We will try to avoid using suppliers that are not offering flexibility, but with some airlines and hotels it can be difficult. We will be completely transparent, so if the hotel you want are only offering rates that are non-changeable / non-refundable, we will make this clear and give you alternatives. Likewise, there are restrictions with certain airlines, low costs airlines for example require payment in full and once paid, we will be bound by their amendment charges. Most airlines though are offering more flexibility than usual, so all this will be outlined.
It is also important to bear in mind that travelling during high season is more expensive compared to travelling in low season, so when making changes to a holiday, going at a different time of year can increase or decrease the price of the holiday.
Contact us so we can discuss our flexibility with you in more depth. We have been operating for coming up to 14 years, so have a wealth of experience, with our online reviews speaking for themselves.
We have an ATOL licence and are members of TTA, who are the only travel network in the UK to offer you 100% financial protection. This means that you can book with us and have complete peace of mind that that your holiday is fully protected.
The eShores team are here for you.
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
Have used eshores for over 12 years for bespoke holidays and can honestly say every single holiday has been faultless.. we have had the pleasure of assistance from Emma since 2014 and will continue to use them for our holiday needs.. Emma has recently just booked us flights and a car to Florida as we…
Have used EShores on 6 major holiday trips since 2023 and wouldn’t dream of using anyone else. Our travel consultant (Emma) is amazing. Nothing is too much trouble to her and she is a pleasure to deal with.
I am so pleased I found this company. I was struggling to book a touring holiday myself. Rob has been very helpful and we have now planned and booked our holiday. Thoroughly recommend.
We have just booked a twin centre trip for 2027 with eShores, we had a quick response to all our planning queries, booking was professional and friendly. Thank you
Great service by Zack, listened to what we wanted, not pushy, accommodation suggestions were realistically priced, made any changes we wanted until we got the perfect package. Very pleased!
Helpful, flexible and not pre-packaged! Holidays arranged how they should be. Matt is always super sensible to do business with and is part of a well run team.
Dealing with Michelle, she was patient polite and nothing too much trouble. All question and adapting our holiday she never appeared phased . Mixhelle is the reason I booked with Eshores she isca star and is customer aware . Brilliant Service
Very iffcient and professional
Claire at eShores has been so helpful in researching for us to ba able to book a tailor made holiday to Thailand for Jan 2027. We were looking for a bit of everything from a few days in fast paced Bangkok,sightseeing for a few days in Chiang Mai followed by a week in Phuket for…
We have used Eshores for the past 15 months since we have started travelling again and booked several holidays with them. We feel that we have our own personal travel agent ie Chris who has got to know us snd our needs. I would highly recommend this company for their personal touch, advice and excellent…
So far so good excellent service on point and fast. Delivered what we needed. Prices climbed due to flight availability so no fault of the operator. We are happy we found eshores. Booking the holiday of a lifetime 3 weeks in Mexico and Matt understood exactly what we wanted and fixed it fast. Very pleased…
Megan is 100% patient and helpful but I can't write a proper review till after our trip.
Kelly, our trip advisor was very good in changing anything we suggested to make our trip special, replied to any questions in a very short time after requesting them and always polite with any queries.
Michelle at Eshores was incredibly patient with us while we went through different options. She was very informative with different suggestions and managed to find us a holiday within our price range.
This is the first time ive used eshores and Daves help was great. We gave him an idea of our itinerary and he pulled something together really quickly. The cost was considerably cheaper than a quote we received from another company so we were delighted. Roll on June 2027
We have recently booked our third trip with eShores having used them for the first time last year to organise a mini Greek Island hopping holiday - we had a wonderful time and things went very smoothly. The Travel Consultant we were fortunate enough to first contact is Kadie and she has assisted us with…
Over the last 3 years, Kadie has booked our Thailand and Australia trips and now our New Zealand trip for 2027. She has been absolutely amazing putting together our itinerary (for 4 people with different requirements) and booking all 3 trips. She has taken all the stress out of booking flights, accommodation, transfers, car hire…
We have dealt with dave felton on many occasions, he has always been extremey helpful, giving us several choices of hotels and destinations. He will always make sure you are happy with everthing. Would highly recomend him and his team.
Recently had to cancel a holiday I had booked with Eshores. The whole process was dealt with quickly and professionally. I had my refund within 2 days. I then booked another holiday which was very last minute. Michelle found me exactly what I wanted for a very good price and I had my ticket package…
Many thanks to Emma at eshores ,her knowledge and very helpful manner were a big part of us using them as our holiday consultants.
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