Here at eShores we understand the importance of having a holiday. After working hard, everybody needs that time to rest, rejuvenate and reset. Especially with all the extra stresses that the current pandemic is adding to everybody’s lives.
We know people want to book a holiday, to have something to look forward to. However, we also understand that booking a holiday during these uncertain times is unsettling. That is why we have worked closely with our partners to create a Flexible Guarantee, to ensure that you can book with confidence.
This is something that we want to offer our clients moving forward, a promise to you that should you want to make changes to your booking, that we will be as flexible as possible.
Some of the things you can expect:
Your personal consultant will also be there to support you, through any decisions and changes you need to make. On hand to answer your questions and provide advice.
Please Note: Whilst the above will account for most of our bookings, there may be circumstances where certain parts of your package are not 100% flexible. Any restrictions will be made clear to you before you book.
We will try to avoid using suppliers that are not offering flexibility, but with some airlines and hotels it can be difficult. We will be completely transparent, so if the hotel you want are only offering rates that are non-changeable / non-refundable, we will make this clear and give you alternatives. Likewise, there are restrictions with certain airlines, low costs airlines for example require payment in full and once paid, we will be bound by their amendment charges. Most airlines though are offering more flexibility than usual, so all this will be outlined.
It is also important to bear in mind that travelling during high season is more expensive compared to travelling in low season, so when making changes to a holiday, going at a different time of year can increase or decrease the price of the holiday.
Contact us so we can discuss our flexibility with you in more depth. We have been operating for coming up to 14 years, so have a wealth of experience, with our online reviews speaking for themselves.
We have an ATOL licence and are members of TTA, who are the only travel network in the UK to offer you 100% financial protection. This means that you can book with us and have complete peace of mind that that your holiday is fully protected.
The eShores team are here for you.
Our experienced personal travel consultants will ensure you find the most suitable holiday, whilst taking care of every last detail. Everything from start to finish will be effortless.
We can use any hotel, in any destination, so we will craft an itinerary to suit your exact needs. Also, as we can provide any itinerary, the only holiday we'll offer, is the one that's right for you.
Our ATOL bonding provides you with the financial protection you need and as a member of the Travel Trust Association, you'll have 100% financial protection. Covering you for any eventuality.
As a tour operator & travel agent, we'll search the market to ensure that we find you the best price. Also as an online business, we can ensure our prices are as competitive as possible.
Absolutely love eshores just booked my 3rd holiday for September...Matt who deals with all my holidays is absolutely a great guy he looks for the greatest deals for you and always helps you with your itinerary on the phone even if I call eshore all staff are all lovely and helpful. 5 stars *****
Anna was so helpful in helping us sort out our Thailand trip. We ended up getting it cheaper than expected and also for longer taking in Kuala Lumpur. Highly recommend them.
Chris helped us plan our honeymoon to the Caribbean. We’ve never been to the Carribean before but Chris was really knowledgable of the different areas & resorts and helped us decide on what islands to visit. He also found us a great hotel & arranged all flights / transfers. Overall a really great expedience and…
Such a great experience booking with Claire at eshores. Clair spent ages helping us create the perfect city break. It made the whole thing so much easier to do as all parts of the travel and hotels were sorted out for me. Great service.
Our contact and handler for our Thialand itinerary Michelle is very knowledgeable and give id sound advice on our trip and itineraries. She went above and beyond to get what we wanted. We just have to wait for November now to enjoy it. Highly recommend and very reasonable price for what we are having.
Booked a trip to Indonesia with e shore . Super helpful and knowledgable . Couldn’t ask for more , after care superb . Thanks a million .
Great service , quick and efficient and also very accommodating.
Brilliant service from Andy, sorted us out a holiday to Bali at a great price, made everything so straightforward & can’t wait to go now !! Really impressed - cheers Andy !!
This company was recommended to us by a family member who had used its services about five or six years ago so as we were planning to go to Malaysia next year and we had never travelled to Asia decided to contact them. We were served by Senior Travel Consultant Chris Eaves who discussed our…
Nick was fantastic! I explained what I wanted to do and he quickly gave me a range of options. He completely understood what I was looking for and sorted it out quickly and efficiently. Great service.
Booked a trip to Japan last year, and just booked a return with them. So clearly we were happy with their service. Emma is excellent at planning and arranging.
Emma found everything we needed for our tour of Italy
Was very impressed with Eshores booking my recent holiday , communication was great, no pushiness into booking and making decisions, was helpful in changing things around until the trip was just right , would certainly use again …
Excellent and knowledgeable service!
Andy provided a great itinerary for our planned trip to Thailand . Very accomomdating in ensuring our budgets and required destinations were met . We have used Andy 3 times now and have been very happy with the service and the holidays that we have enjoyed . Will use again /
This is the second holiday booked with you and Chris has an enormous amount of information and so helpful in selecting the right itinerary for our needs giving us confidence in our choice. Looking forward to our trip to Bangkok Loas and Hanoi
Once again 5* brilliance
I spoke with Matt, who was amazing. I told him what I was looking for, and he sent me the quote which was exactly what I had in mind. The booking process was very straightforward and the service so far has been excellent.
Kadie at eShores is really helpful and responds to enquiries really quickly. We used them for a trip to Turkey in 2025, all tranfers went smoothly and the chosen hotels were lovely and of good value. I defintely recomend them
Claire has been very helpful and knowledgeable dealing with our recent enquiry and booking ..she has returned my phone calls as promised and I know I am able to contact her if the need arises ..which it probably will between now and our holiday in Jan '27 😊
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